Website Terms of Use

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Oslers Solicitors's relationship with you in relation to this website.

Welcome to the Oslers Solicitors website. We hope that you enjoy using our site. On this page you can browse our privacy policy, get information on how we collect and use cookies, and read more about the terms and conditions of using this site.

Throughout this page, the terms “Oslers Solicitors”, or “us” or “we” refers to the owner of the website. The term “you” refers to the user or viewer of our website.

Privacy and security

Respecting your privacy and ensuring the confidentiality of your personal information is critical to us. Our Privacy Policy explains how we collect, safeguard and use your data, and is designed to ensure that we interact with you in accordance with your wishes and in line with current data protection legislation, including the General Data Protection Regulation of May 2018.

Please note that this statement does not extend to websites that are linked to this website. You should refer to the privacy policies of any such websites for further details about their use of your personal information.

What do we mean by "personal information?"

For us, "personal information" means information which identifies you, like your name or email address. Any information that does not identify you is "non-personal information."

What information may we hold about you

You can access most of the pages on our website without giving us your personal information. However, you may choose to provide us with your personal information (name, email address, mailing address) by completing an enquiry form. By submitting your personal information, you consent to our use of the information as set out in this privacy notice.

We may also generate personal data about you in connection with our work for you or in connection with marketing activity. When you visit our website, our server will automatically record your IP address and the time and duration of your visit. We may use the information we collect about your interactions with our website to tailor our marketing communications to those areas that we consider are most likely to interest you (“profiling”).

The purposes and legal basis for processing your personal data

The primary legal basis for processing your personal data is to provide you with information about our services which are of interest to you based on your stated preferences with your consent.

Processing of your personal data may be necessary for compliance with our legal and professional obligations to third parties. This includes for example, our professional and contractual duties to the courts and our obligations to regulators (for example reporting data breaches to the Information Commissioner).

Who will see or use your data and who might we share it with?

Our use of your information is subject to your instructions, the Data Protection Act 1998, the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679), and our duty of confidentiality. Please note that our work for you may require us to give information to third parties such as expert witnesses and other professional advisers. You have a right of access under data protection legislation to the personal data that we hold about you.

We do not otherwise share your data for marketing purposes.

Transfer of your data to other countries

In the course of carrying out the activities referred to above we may transfer your data to other countries, which may not have the same legal protections for your data as the UK.

Where data is being transferred outside of the European Economic Area, we will take steps to ensure that your data is adequately protected in accordance with UK legal requirements. Where we are in a contractual relationship with the recipient, such protection will normally consist at minimum of appropriate contractual protections agreed between us and the recipient.

How long will we keep your data and where?

We remain committed to keeping your personal information safe. We use cloud storage for client files. Our cloud software provider is LEAP. LEAP’s cloud infrastructure is provided and maintained by industry leading cloud-platform provider Amazon Web Services. Amazon Web Services demonstrates a commitment to information security at every level of the organisation and complies with internationally recognised standards, the EU Data Protection Directive and regulations, the Data Protection Act 1998 and the General Data Protection Regulations (GDPR). If you object to your files/other details being stored in this way, please let us know.

As an active contact within our software system, we expect to retain your data for 6 years from the date that you last provided consent. After your case has been closed on our system, it becomes archived and remains secure for as long as the firm is operating. On the firm ceasing to trade the records will be destroyed.

Your rights over your data and queries on how we use your information

You have the right to request copies of the personal data we hold about you. If you wish to obtain a copy of your personal data, you may contact us by post at Data Governance Manager, Oslers Solicitors, 6 Signet Court, Cambridge, CB5 8LA.

You also have the right to ask for inaccuracies in your data to be corrected, and in certain circumstances for us to stop processing your data or for your data to be erased. Some of these rights are not automatic, and we reserve the right to discuss with you why we might not comply with a request from you to exercise them.

If you have any questions about this privacy notice, the practices of this web site or your dealings with this web site, please use the following contact point: mcleaver@oslers.co.uk

If you believe that we have not complied with any of our obligations under data protection laws in the UK, please let us know. You have the right to lodge a complaint with the Information Commissioners Office.

General Use Of Your Information

When does Oslers Solicitors receive your personal information?

We collect personal information about you when you provide it to us. We only collect personal data relevant to the type of transactions you make with Oslers Solicitors.

How will Oslers Solicitors use your personal data?

Oslers Solicitors will use your personal information for administrative reasons, such as to answer your correspondence, keep your records up to date or to implement your instructions (for example, to ensure you no longer receive marketing information if you tell us to stop sending it to you). We may also use your data for marketing purposes, if you have given us permission to do so.

How do we use personal information collected prior to May 2018?

The way that we collect your consent to send you marketing information has changed since the new General Data Protection Regulation (GDPR) came into force. If you sent us an enquiry before May 2018, we asked you whether you were happy to receive marketing communication at that time. Unless you opted out from receiving such communication at that point, we will have registered you as being happy to receive these materials.

How do we keep your data secure?

We take all necessary steps to ensure any information you provide to us online is safe, secure and managed correctly. In order to prevent unauthorised access or disclosure of this data we have put in place suitable physical, electronic and managerial procedures.

How long will Oslers Solicitors keep your personal information?

We will only hold your personal information on our systems for as long as we need to. Once your data is no longer required, or if you request that we do so, we will delete your information from our database.

How can you control what we send you or request we update your personal information?

The accuracy of your information is really important to us. We want to ensure that we are able to communicate with you in ways that you are happy with, and to provide you with information that is of interest. You can tell us that your details have changed or change the way that we communicate with you in a number of ways.

What Other Information Do We Gather?

In addition to information gathered directly (as outlined above), we also gather information indirectly. This information does not identify you to us, but allows us to analyse how our website is being used, ensures that the site runs smoothly, and allows us to make improvements to our online service.

How can you contact us?

This website is owned and operated by:

Oslers Solicitors, 6 Signet Court, Cambridge, CB5 8LA

If you have any questions about this privacy statement or any other matters concerning this website or you wish to report a technical error, please get in touch using the various options available on the contact page.

Changes to Oslers Solicitors’s Privacy Policy

This Privacy Policy may be updated from time to time so you may wish to check it each time you submit personal information to Oslers Solicitors. The date of the most recent revisions will appear on this page. If you do not agree to these changes, please do not continue to use the Oslers Solicitors website to submit personal information. If material changes are made to the Privacy Policy we will notify you by placing a prominent notice on the website.

Cookie information

The Oslers Solicitors website creates cookies, in order to give you a better browsing experience. These cookies contain no personal information, but help our site to run more smoothly on your computer.

About cookies on our website

A cookie is a small file of letters and numbers that we place onto your device. It is used to tailor your experience either for the duration of your visit (using what is known as a “session” cookie) or for repeat visits (for which we store what is known as a “persistent” cookie).

We also use "analytical" cookies which allow us to recognise and count the number of times you visit and to see how you move around our website.

Some cookies are set directly by us, while others are set by trusted third parties.

Are cookies safe?

Yes, cookies are completely safe and do not hold any personal information such as your home address, date of birth or credit card details.

If you would like to find out more about cookies, visit www.aboutcookies.org

What if I don’t want cookies?

If you are not comfortable with our website using cookies please change your browser settings or navigate away from this website. Please note that by not using cookies some of the website's features may not be available.

Terms of use of this website

Our terms of use set out how the content and images on this website should be viewed, read and used. The following bullet points outline our relationship with you in regard to this website.

  • The use of this website is subject to the following terms of use:
  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the graphics and photographic imagery. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of the content of this website (for example, by taking our images, words, or other content and reposting it elsewhere without our permission) may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.